To provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions, including directing customers to the correct channel, in adherence to procedural, productivity and quality standards. Has a good understanding of products and services.

To provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions, including directing customers to the correct channel, in adherence to procedural, productivity and quality standards. Has a good understanding of products and services.

NQF Level 3 and NQF Level 2 (below school-leaving).

No additional academic qualifications or minimum years of experience are specified in the published vacancy.

apply through Old Mutual's online Workday recruitment portal, job reference JR-84964. The link supplied to Recruitment263 was cut short by the forwarding app, so search "Old Mutual Zimbabwe careers" or the reference JR-84964 to find the posting. Closing date: 3 November 2026 at 23:59.

The Herald