The Site Accounts Clerk is responsible for providing accurate, timely, and compliant financial and administrative support to the clinic. The role focuses on patient billing, receipting, accounts receivable management, medical aid and insurance claims processing, inventory verification, and financial record keeping, ensuring efficient clinic operations and compliance with clinic and other financial requirements.

• Prepares and issues accurate patient invoices for consultations, procedures, laboratory services, and pharmacy items.

• Receives and processes patient payments, including cash, Point of Sale (POS), mobile money, and medical aid payments.

• Issues official receipts for all payments received in accordance with organisational financial procedures.

• Posts receipts, deposits, invoices, refunds, and other incoming funds accurately and timeously into the finance system.

• Reconciles daily cash and electronic collections and submits reconciliation reports to management.

• Reconciles the accounts receivable ledger regularly to ensure all payments are fully accounted for and correctly posted.

• Follows up on outstanding patient balances and unpaid medical aid claims.

• Assists in streamlining and improving the accounts receivable process by identifying inefficiencies and recommending improvements.

• Captures all financial transactions accurately and promptly into the financial system and related clinic systems.

• Maintains accurate, complete, and up-to-date financial records, ledgers, and filing systems, both electronic and manual.

• Assists with monthly bank, cash, and debtor reconciliations.

• Supports the preparation of routine financial summaries and reports for management, finance, and other stakeholders as required.

• Processes medical aid and insurance claims accurately and within required timelines.

• Monitors claim submissions, rejections, approvals, and resubmissions.

• Liaises with medical aid societies and insurance providers to resolve billing and payment queries.

• Maintains proper documentation and tracking of all claims processed.

• Assists with processing supplier invoices and payment requests in line with approved procurement procedures.

• Verifies supplier invoices against delivery notes and approved purchase orders.

• Maintains accurate and up-to-date supplier records.

• Performs monthly physical verification of inventory and reconciles counts to inventory records.

• Reports inventory variances and supports corrective actions in accordance with clinic procedures.

• Ensures compliance with clinic, PSH, and statutory financial policies and procedures.

• Ensures financial, billing, and claims-related documents are processed within approved organisational turnaround times.

• Follows up on documents or transactions that exceed normal processing timelines.

• Maintains strict confidentiality of all patients, financial, and organisational information.

• Prepares and provides supporting documentation for internal and external audits.

• Assists with statutory, regulatory, and donor reporting requirements as assigned.

• Supports budget monitoring and tracks expenditure where applicable.

What Are We Looking For?

• Diploma in Accounting, Finance, Bookkeeping, or a related field.

• At least 1–2 years’ experience in an accounting or finance role.

• Experience in a healthcare, clinic, or NGO environment is an added advantage.

• Knowledge of medical aid billing and claim processing is an advantage.

In return, PSH offers competitive remuneration, commensurate with qualifications and experience. PSH is an equal opportunity employer and encourages applications from qualified individuals regardless of gender identity or expression, race, religion, national origin, or disability. All interested candidates are encouraged to follow the following steps when applying:

Step 1: Complete the Application for the position you wish to apply for:

a) Click the following link https://forms.office.com/Pages/ResponsePage.aspx?id=7LiczSHmKkeXmlSatbokcNO7h-fzQdlLv2uX4UTqbxxUN09PRThEQU5DWjc3QzdOOFQ0Q1UwTDY3TCQlQCNjPTEu to apply for the Accounts Clerk position.

Step 2: Send your updated CVs to recruitment@psh.org.zw

All Applications should be shared not later than February 13, 2026.

Please note that applications will be reviewed on a rolling basis and only shortlisted candidates will be contacted.

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