Operations Support Officer

Population Solutions for Health

The Operations Support Officer is responsible for providing comprehensive operational support across administration, procurement, payment follow-up, transport coordination, and clinic support functions. The role ensures efficient day-to-day operations, compliance with organizational policies, and uninterrupted support to program and clinical activities.

• Provides general administrative support, including filing, record keeping, and documentation.

• Maintains accurate records for procurement, payments, transport, and clinic operations.

• Prepares routine reports, correspondence, and operational summaries.

• Supports compliance with organizational policies and procedures.

• Maintains the Asset Register.

• Assists with procurement processes in line with organizational and donor guidelines.

• Obtains quotations, prepares Purchase Orders, and ensures approvals.

• Liaises with suppliers to ensure timely delivery of goods and services.

• Maintains procurement documentation and records to ensure a clear audit trail.

• Tracks invoices, payment requests, and supporting documentation.

• Follows up with finance departments and suppliers to ensure timely payments.

• Maintains payment tracking logs and resolves discrepancies.

• Supports reconciliation of operational expenses.

• Coordinates transport arrangements for staff, goods, and clinic activities.

• Maintains an updated vehicle register.

• Supports issuing, recording, and reconciling of fuel.

• Supports vehicle servicing, maintenance, insurance, licensing, and GPS tracking.

• Liaises with program teams, clinic staff, suppliers, and service providers.

• Supports coordination between operations, finance, and program units.

• Escalates operational challenges and proposes practical solutions.

• Diploma or Degree in Business Administration, Logistics, Procurement, Operations Management, or related field.

• At least 2–3 years’ experience in administration, procurement, or operations support.

• Experience working in health programs, clinics, NGOs, or donor-funded projects is an advantage.

In return, PSH offers competitive remuneration, commensurate with qualifications and experience. PSH is an equal opportunity employer and encourages applications from qualified individuals regardless of gender identity or expression, race, religion, national origin, or disability.

All interested candidates are encouraged to follow the following steps when applying:

Step 1: Complete the Application for the position you wish to apply for:

Click the link https://forms.office.com/Pages/ResponsePage.aspx?id=7LiczSHmKkeXmlSatbokcNO7h-fzQdlLv2uX4UTqbxxURThSVzFTTzdFSjUyMzE4OEhHWklGMlJJWiQlQCNjPTEu to apply for the Operations Support Officer position.

Step 2: Send your updated CVs to recruitment@psh.org.zw

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