Overview

Formulate and apply mathematical modeling and other optimizing methods to develop and interpret information that assists management with decision making, policy formulation, or other managerial functions. May collect and analyze data and develop decision support software, services, or products. May develop and supply optimal time, cost, or logistics networks for program evaluation, review, or implementation.

Abilities

Mathematical Reasoning - Choosing the right type of math to solve a problem.

Written Comprehension - Reading and understanding what is written.

Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.

Number Facility - Adding, subtracting, multiplying, or dividing.

Oral Expression - Communicating by speaking.

Deductive Reasoning - Using rules to solve problems.

Oral Comprehension - Listening and understanding what people say.

Written Expression - Communicating by writing.

Information Ordering - Ordering or arranging things.

Problem Sensitivity - Noticing when problems happen.

Fluency of Ideas - Coming up with lots of ideas.

Originality - Creating new and original ideas.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • NO POVERTY
  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • REDUCED INEQUALITIES
  • SUSTAINABLE CITIES AND COMMUNITIES
  • RESPONSIBLE CONSUMPTION AND PRODUCTION

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

An operations research analyst works with a company to analyze relevant data to improve business operations. Their primary duties involve setting goals, identifying potential problems, gathering pertinent information, and then using a variety of analytical methods to come up with solutions.

Responsibilities

  • Develop scientific or mathematical models.
  • Collaborate with others to resolve information technology issues.
  • Present research results to others.
  • Analyze data to identify or resolve operational problems.
  • Analyze project data to determine specifications or requirements.
  • Document operational activities.
  • Evaluate data quality.
  • Determine appropriate methods for data analysis
  • Troubleshoot issues with computer applications or systems.
  • Conduct research to gain information about products or processes.
  • Analyze data to identify trends or relationships among variables.
  • Design computer modeling or simulation programs.
  • Train others on work processes.
  • Develop detailed project plans.
  • Manage budgets for appropriate resource allocation.
  • Apply information technology to solve business or other applied problems.
  • Apply mathematical principles or statistical approaches to solve problems in scientific or applied fields.

Knowledge

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming

Skills

Active Listening - Listening to others, not interrupting, and asking good questions.

Reading Comprehension - Reading work-related information.

Speaking - Talking to others.

Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.

Coordination - Changing what is done based on other people's actions.

Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.

Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.

Writing - Writing things for co-workers or customers.

Social Perceptiveness - Understanding people's reactions.

Active Learning - Figuring out how to use new ideas or things.

Time Management - Managing your time and the time of other people.

Operations Analysis - Figuring out what a product or service needs to be able to do.

Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.

Education

Minimum of Degree level

Job vacancies

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Apprenticeship

Find out companies that offer apprenticeship in this sector.

  • Petalm
  • Braford Investments
  • Zimbabwe Community Health Intervention Research
  • ZINARA
  • Telco
  • The ECODIT Trust
  • Old Mutual

Related occupations

  • Architects, Except Landscape and Naval
  • Civil Engineers
  • Sustainability Specialists
  • Conservation Scientists
  • Environmental Restoration Planners
  • Architectural and Civil Drafters
  • Architecture Teachers, Postsecondary
  • Civil Engineering Technologists and Technicians
  • Construction Managers
  • Urban and Regional Planners

Video


Overview

Procurement Clerks ensures that a company gets all it needs so that business runs smoothly as well as purchases are being made correctly. They ensure that companies make informed decisions when purchasing goods and services.

Abilities

Oral Comprehension - Listening and understanding what people say.

Oral Expression - Communicating by speaking.

Near Vision - Seeing details up close.

Written Comprehension - Reading and understanding what is written.

Information Ordering - Ordering or arranging things.

Written Expression - Communicating by writing.

Speech Clarity - Speaking clearly.

Deductive Reasoning - Using rules to solve problems.

Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.

Problem Sensitivity - Noticing when problems happen.

Speech Recognition - Recognizing spoken words.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

  • Procurement Regulatory Authority of Zimbabwe

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES
  • RESPONSIBLE CONSUMPTION AND PRODUCTION

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

Procurement Clerks ensures that all resources and materials are ordered timely.

Responsibilities

  • Maintain accurate records of purchases and pricing
  • Create and maintain good relationships with vendors/suppliers
  • Making professional decisions in a fast-paced environment
  • Maintain records of purchases, pricing, and other important data
  • Review and analyze all vendors/suppliers, supply, and price options
  • Negotiate the best deal for pricing and supply contracts
  • Ensure that the products and supplies are high quality
  • Create and maintain inventory of all incoming and current supplies
  • Working with team members and Procurement Manager to complete duties as needed
  • Responsible for order placement timing, supply / demand alignment, material replenishment and supplier performance

Knowledge

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Skills

Speaking - Talking to others.

Reading Comprehension - Reading work-related information.

Active Listening - Listening to others, not interrupting, and asking good questions.

Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.

Social Perceptiveness - Understanding people's reactions.

Writing - Writing things for co-workers or customers.

Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.

Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.

Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.

Education

Minimum of High school level
Programs that can prepare you:

General Office Occupations and Clerical Services

Job vacancies

Find out the vacancies in this sector

Apprenticeship

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Related occupations

  • Wholesale and Retail Buyers, Except Farm Products/li>
  • Production, Planning, and Expediting Clerks
  • Order Clerks
  • Stockers and Order Fillers
  • Shipping, Receiving, and Inventory Clerks
  • Advertising, Insurance, Financial Services, and Travel
  • Sales Representatives of Services
  • Billing and Posting Clerks
  • Customer Service Representatives
  • Office Clerks, General
  • Counter and Rental Clerks

Video


Overview

Data Entry Keyers enter data into databases and spreadsheets based on information from checks, reports, or bills.

Abilities

Written Comprehension - Reading and understanding what is written.

Near Vision - Seeing details up close.

Finger Dexterity - Putting together small parts with your fingers.

Oral Comprehension - Listening and understanding what people say.

Perceptual Speed - Quickly comparing groups of letters, numbers, pictures, or other things.

Speech Recognition - Recognizing spoken words.

Information Ordering - Ordering or arranging things.

Selective Attention - Paying attention to something without being distracted.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

A Data Entry Clerk is a professional responsible for transferring paper formats into computer files or database systems. They handle typing in customer information provided directly into an electronic format, creating spreadsheets with large numbers of figures

Responsibilities

  • Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
  • Type in data provided directly from customers
  • Create spreadsheets with large numbers of figures without mistakes
  • Verify data by comparing it to source documents
  • Update existing data
  • Retrieve data from the database or electronic files as requested
  • Perform regular backups to ensure data preservation

Knowledge

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Skills

Reading Comprehension - Reading work-related information.

Active Listening - Listening to others, not interrupting, and asking good questions.

Education

Minimum of High school level
Programs that can prepare you:

Business/Office Automation/Technology/Data Entry

Data Entry/Microcomputer Applications, General

Graphic and Printing Equipment Operator, General Production

Job vacancies

Find out the vacancies in this sector

Apprenticeship

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Related occupations

  • Word Processors and Typists
  • File Clerks
  • Office Machine Operators, Except Computer
  • Mail Clerks and Mail Machine Operators, Except Postal Service
  • Office Clerks, General

Video


Overview

Customer Service Representatives interact with customers to address their concerns, answer their questions and assist them with their needs. They aim to meet the business goals and objectives, as well as ensuring the customers have a positive experience with your company.

Abilities

Oral Comprehension - Listening and understanding what people say.

Oral Expression - Communicating by speaking.

Speech Recognition - Recognizing spoken words.

Speech Clarity - Speaking clearly.

Problem Sensitivity - Noticing when problems happen.

Written Expression - Communicating by writing.

Near Vision - Seeing details up close.

Written Comprehension - Reading and understanding what is written.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

  • Econet Wireless

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

Customer Service Representatives lower the risk of liability, build trust, reduce churn, and boost your bottom line.

Responsibilities

  • Open and maintain customer accounts by recording account information
  • Maintain financial accounts by processing customer adjustments
  • Contribute to team effort by accomplishing related results as needed
  • Manage large amounts of incoming calls
  • Generate sales needs
  • Identify and assess customers' needs to achieve satisfaction
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Build sustainable relationships of trust through open and interactive communication
  • Prepare product or service reports by collecting and analyzing customer information
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Knowledge

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Skills

Active Listening - Listening to others, not interrupting, and asking good questions.

Service Orientation - Looking for ways to help people.

Speaking - Talking to others.

Reading Comprehension - Reading work-related information.

Education

Minimum of High school level
Programs that can prepare you:

Customer Service Support/Call Center/Teleservice Operation

Receptionist

Job vacancies

Find out the vacancies in this sector

Apprenticeship

Find out companies that offer apprenticeship in this sector.

Related occupations

  • Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
  • Insurance Claims and Policy Processing Clerks
  • Receptionists and Information Clerks
  • Telemarketers
  • Billing and Posting Clerks

Video


Overview

Administrative Services Managers are responsible for ensuring that the daily operations of the organization proceed smoothly and efficiently. They identify and implement methods of improving operational efficiency and the company’s bottom line or implement energy-saving measures or streamline the new employee onboarding process.

Abilities

Written Comprehension - Reading and understanding what is written.

Oral Expression - Communicating by speaking.

Oral Comprehension - Listening and understanding what people say.

Written Expression - Communicating by writing.

Near Vision - Seeing details up close.

Deductive Reasoning - Using rules to solve problems.

Speech Clarity - Speaking clearly.

Speech Recognition - Recognizing spoken words.

Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

  • Econet Wireless

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

Administrative Services Managers supervise and direct organizational supported services necessary for efficient operation.

Responsibilities

  • Participating in long-range planning and the development of departmental and divisional goals, strategic plans, and objectives
  • Overseeing staff development, training programs, policy development, and special projects
  • Assisting senior leaders and participating and/or leading small administrative projects
  • Creating, maintaining, and overseeing the coordination and documentation of training programs for employees
  • Analyzing contract-related documents to ensure compliance with regulations and guidelines
  • Representing the organization at meetings for conferences
  • Drafting and editing communications for the executive team
  • Administrative services managers are employed in educational services, health care, professional, scientific, and technical services, finance and insurance, and state and local governments.

Knowledge

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Skills

Active Listening - Listening to others, not interrupting, and asking good questions.

Reading Comprehension - Reading work-related information.

Time Management - Managing your time and the time of other people.

Speaking - Talking to others.

Writing - Writing things for co-workers or customers.

Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.

Coordination - Changing what is done based on other people's actions.

Negotiation - Bringing people together to solve differences.

Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.

Management of Personnel Resources - Selecting and managing the best workers for a job.

Education

Minimum of Degree level
Programs that can prepare you:

Business Administration and Management, General

Business/Commerce, General

Customer Service Management

Medical/Health Management and Clinical Assistant/Specialist

Office Management and Supervision

Job vacancies

Find out the vacancies in this sector

Apprenticeship

Find out companies that offer apprenticeship in this sector.

Related occupations

  • First-Line Supervisors of Office and Administrative Support Workers
  • General and Operations Managers
  • Executive Secretaries and Executive Administrative Assistants
  • Project Management Specialists
  • Facilities Managers

Video


Overview

Bookkeeping, Accounting, and Auditing Clerks perform auditing, bookkeeping and accounting of financial records in a company. They record financial transactions, inspect the listed transactions of other employees to verify accuracy and also ensure proper coding of documents.

Abilities

Written Comprehension - Reading and understanding what is written.

Oral Expression - Communicating by speaking.

Oral Comprehension - Listening and understanding what people say.

Written Expression - Communicating by writing.

Near Vision - Seeing details up close.

Deductive Reasoning - Using rules to solve problems.

Number Facility - Adding, subtracting, multiplying, or dividing.

Mathematical Reasoning - Choosing the right type of math to solve a problem.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

  • Cardinal Chartered Accountants Zimbabwe
  • MBM Chartered Certified Accountants (ZW)
  • Uniglobe Accountants and Auditors

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

Bookkeeping, Accounting, and Auditing Clerks Compute, classify, and record numerical data to keep financial records complete

Responsibilities

  • Provide accounting and clerical support to the accounting department
  • Type accurately, prepare and maintain accounting documents and records
  • Prepare bank deposits, general ledger postings and statements
  • Reconcile accounts in a timely manner
  • Daily enter key data of financial transactions in database
  • Provide assistance and support to company personnel
  • Inform management and compile reports/summaries on activity areas
  • Research, track and restore accounting or documentation problems and discrepancies

Knowledge

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Skills

Mathematics - Using math to solve problems.

Writing - Writing things for co-workers or customers.

Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.

Education

Minimum of Diploma level
Programs that can prepare you:

Accounting Technology/Technician and Bookkeeping

Job vacancies

Find out the vacancies in this sector

Apprenticeship

Find out companies that offer apprenticeship in this sector.

Related occupations

  • Billing and Posting Clerks
  • Payroll and Timekeeping Clerks
  • Brokerage Clerks
  • Credit Authorizers, Checkers, and Clerks
  • Office Clerks, General

Video


Overview

Compliance Managers ensure that a business, its employees and its projects comply with all relevant regulations and specifications. This could include health and safety, environmental, legal or quality standards, as well as any ethical policies the company may have.

Abilities

Problem Sensitivity - Noticing when problems happen.

Oral Expression - Communicating by speaking.

Written Expression - Communicating by writing.

Deductive Reasoning - Using rules to solve problems.

Written Comprehension - Reading and understanding what is written.

Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.

Oral Comprehension - Listening and understanding what people say.

Speech Clarity - Speaking clearly.

Near Vision - Seeing details up close.

Information Ordering - Ordering or arranging things.

Speech Recognition - Recognizing spoken words.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

  • Bolton Compliance Consultancy Group
  • Simtac Consulting Pvt Ltd
  • Fidelium Corporate Services

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

Compliance Managers help in identifying and mitigating potential risk and safeguarding the organization from legal penalties

Responsibilities

  • Conduct periodic internal reviews or audits
  • Investigate or direct compliance issues
  • Assess product, compliance, or operational risks and develop risk management strategies
  • Identify compliance issues that require remediation
  • Communicate written policies and procedures across the organization
  • File compliance reports with regulatory agencies
  • Evaluate testing procedures for continuous monitoring
  • Verify oversight and monitoring activities
  • Document compliance activities
  • Consult with legal counsel regarding compliance issues
  • Research emerging compliance issues

Knowledge

Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Skills

Reading Comprehension - Reading work-related information.

Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.

Writing - Writing things for co-workers or customers.

Active Listening - Listening to others, not interrupting, and asking good questions.

Speaking - Talking to others.

Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.

Active Learning - Figuring out how to use new ideas or things.

Coordination - Changing what is done based on other people's actions.

Persuasion - Talking people into changing their minds or their behavior.

Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.

Social Perceptiveness - Understanding people's reactions.

Instructing - Teaching people how to do something

Education

Minimum of Degree level
Programs that can prepare you:

Anthropology, General

Anthropology, Other

Applied Behavior Analysis

Job vacancies

Find out the vacancies in this sector

Apprenticeship

Find out companies that offer apprenticeship in this sector.

Related occupations

  • Regulatory Affairs Specialists
  • Regulatory Affairs Managers
  • Management Analysts
  • Environmental Compliance Inspectors
  • Compliance Officers
  • Security Managers
  • Administrative Services Managers
  • Information Security Engineers
  • Security Management Specialists
  • Government Property Inspectors and Investigators

Video


Overview

Computer and Information Systems Managers strategically connect organizations to the tools that can best facilitate data management, communication systems, automation, and other vital services that allow a business to run and compete in the market.

Abilities

Problem Sensitivity - Noticing when problems happen.

Oral Expression - Communicating by speaking.

Written Expression - Communicating by writing.

Deductive Reasoning - Using rules to solve problems.

Written Comprehension - Reading and understanding what is written.

Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.

Oral Comprehension - Listening and understanding what people say.

Speech Clarity - Speaking clearly.

Near Vision - Seeing details up close.

Information Ordering - Ordering or arranging things.

Speech Recognition - Recognizing spoken words.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

  • Cyberadmin IT Consultants
  • Mindset Communications

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

Computer and Information Systems Managers coordinate and supervise research projects that support a firm's computer related operations.

Responsibilities

  • Develop scientific or mathematical models.
  • Collaborate with others to resolve information technology issues.
  • Present research results to others.
  • Analyze data to identify or resolve operational problems.
  • Analyze project data to determine specifications or requirements.
  • Document operational activities.
  • Apply mathematical principles or statistical approaches to solve problems in scientific or applied fields.
  • Evaluate data quality.
  • Determine appropriate methods for data analysis.
  • Troubleshoot issues with computer applications or systems.
  • Design computer modeling or simulation programs.
  • Train others on work processes.
  • Develop detailed project plans.
  • Manage budgets for appropriate resource allocation.
  • Apply information technology to solve business or other applied problems.
  • Analyze data to identify trends or relationships among variables.
  • Conduct research to gain information about products or processes.

Knowledge

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Skills

Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.

Active Listening - Listening to others, not interrupting, and asking good questions.

Reading Comprehension - Reading work-related information.

Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.

Speaking - Talking to others.

Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.

Coordination - Changing what is done based on other people's actions.

Writing - Writing things for co-workers or customers.

Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.

Management of Personnel Resources - Selecting and managing the best workers for a job.

Social Perceptiveness - Understanding people's reactions.

Systems Evaluation - Measuring how well a system is working and how to improve it.

Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.

Time Management - Managing your time and the time of other people.

Active Learning - Figuring out how to use new ideas or things.

Education

Minimum of Degree level
Programs that can prepare you:

Accounting and Computer Science

Computer Science

Computer Systems Networking and Telecommunications

Computer and Information Sciences, General

Computer and Information Systems Security/Auditing/Information Assurance

Job vacancies

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Apprenticeship

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Related occupations

  • Software Developers
  • Project Management Specialists
  • Computer Systems Analysts
  • Computer Systems Engineers/Architects
  • Information Technology Project Managers

Video


Overview

Customs Brokers assists importers and exporters with the clearance of goods through Customs making clients understand laws and helping them in meeting the obligations required.

Abilities

Written Comprehension - Reading and understanding what is written.

Deductive Reasoning - Using rules to solve problems.

Oral Comprehension - Listening and understanding what people say.

Near Vision - Seeing details up close.

Written Expression - Communicating by writing.

Oral Expression - Communicating by speaking.

Speech Clarity - Speaking clearly.

Information Ordering - Ordering or arranging things.

Speech Recognition - Recognizing spoken words.

Category Flexibility - Grouping things in different ways.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

  • Charlie Stevens International (CSI)
  • Freight World
  • Weighbridge Freight & Logistics

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

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License

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Career analysis

Customs Brokers ensure that products are categorized correctly under harmonized tariff codes.

Responsibilities

  • Customs brokers liaise with government agencies to ensure clients importing goods comply with regulations.
  • Customs brokers complete administrative tasks such as locating, completing and filing documentation for the importation and exportation of goods.
  • Clients, particularly those who lack importing knowledge, rely on customs brokers to declare the items they're transporting.
  • Support clients with classifying goods
  • Pay fees and duties on behalf of clients

Knowledge

Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Skills

Active Listening - Listening to others, not interrupting, and asking good questions.

Reading Comprehension - Reading work-related information.

Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.

Writing - Writing things for co-workers or customers.

Speaking - Talking to others.

Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.

Education

Minimum of Degree level
Programs that can prepare you:

Energy and Environmental Policy

Environmental Geosciences

Environmental Science

Environmental Studies

Environmental/Natural Resources Law Enforcement and Protective Services

Job vacancies

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Apprenticeship

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Related occupations

  • Freight Forwarders
  • Cargo and Freight Agents
  • Customs and Border Protection Officers
  • Brokerage Clerks
  • Transportation, Storage, and Distribution Managers

Video


Overview

Executive Secretaries and Executive Administrative Assistants provides high level administrative support to executives in the workplace, such as taking calls, scheduling meetings, managing executive requests, and other office duties.

Abilities

Written Comprehension - Reading and understanding what is written.

Speech Recognition - Recognizing spoken words.

Written Expression - Communicating by writing.

Oral Comprehension - Listening and understanding what people say.

Oral Expression - Communicating by speaking.

Near Vision - Seeing details up close.

Speech Clarity - Speaking clearly.

Information Ordering - Ordering or arranging things.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

  • Judicial Service Commission

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

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License

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Career analysis

Executive Secretaries and Executive Administrative Assistants have the power to help multiply the productivity of executives, especially with the right amount of delegation and the right boss-assistant relationship is developed within the right work environment.

Responsibilities

  • Act as the point of contact between the executives and internal/external clients
  • Undertake the tasks of receiving calls, take messages and routing correspondence
  • Handle requests and queries appropriately
  • Make travel arrangements
  • Produce reports, presentations and briefs
  • Monitor office supplies and research advantageous deals or suppliers
  • Take dictation and minutes and accurately enter data
  • Maintain diary, arrange meetings and appointments and provide reminders

Knowledge

Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills

Active Listening - Listening to others, not interrupting, and asking good questions.

Reading Comprehension - Reading work-related information.

Speaking - Talking to others.

Service Orientation - Looking for ways to help people.

Writing - Writing things for co-workers or customers.

Coordination - Changing what is done based on other people's actions.

Education

Minimum of High school
Programs that can prepare you:

Administrative Assistant and Secretarial Science, General

Executive Assistant/Executive Secretary

Job vacancies

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Apprenticeship

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Related occupations

  • Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
  • Administrative Services Managers
  • Legal Secretaries and Administrative Assistants
  • Office Clerks, General
  • First-Line Supervisors of Office and Administrative Support Workers

Video


Overview

First-Line Supervisors of Office and Administrative Support Workers directly supervise and coordinate the activities of clerical and administrative support workers

Abilities

Oral Comprehension - Listening and understanding what people say.

Oral Expression - Communicating by speaking.

Written Comprehension - Reading and understanding what is written.

Speech Recognition - Recognizing spoken words.

Written Expression - Communicating by writing.

Speech Clarity - Speaking clearly.

Problem Sensitivity - Noticing when problems happen.

Information Ordering - Ordering or arranging things.

Deductive Reasoning - Using rules to solve problems.

Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.

Near Vision - Seeing details up close.

Fluency of Ideas - Coming up with lots of ideas.

Originality - Creating new and original ideas.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

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License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

First-Line Supervisors of Office and Administrative Support Workers provide their employees with guidance and assistance in resolving customer complaints.

Responsibilities

  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Recruit, interview, and select employees.
  • Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
  • Interpret and communicate work procedures and company policies to staff.

Knowledge

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Skills

Reading Comprehension - Reading work-related information.

Speaking - Talking to others.

Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.

Coordination - Changing what is done based on other people's actions.

Social Perceptiveness - Understanding people's reactions.

Active Listening - Listening to others, not interrupting, and asking good questions.

Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.

Active Learning - Figuring out how to use new ideas or things.

Writing - Writing things for co-workers or customers.

Instructing - Teaching people how to do something.

Management of Personnel Resources - Selecting and managing the best workers for a job.

Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.

Time Management - Managing your time and the time of other people.

Persuasion - Talking people into changing their minds or their behavior.

Learning Strategies - Using the best training or teaching strategies for learning new things.

Negotiation - Bringing people together to solve differences.

Service Orientation - Looking for ways to help people.

Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.

Education

Minimum of High school
Programs that can prepare you:

Administrative Assistant and Secretarial Science, General

Executive Assistant/Executive Secretary

Agricultural Business Technology/Technician

Customer Service Management

E-Commerce/Electronic Commerce

Job vacancies

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Apprenticeship

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Related occupations

  • First-Line Supervisors of Non-Retail Sales Workers
  • First-Line Supervisors of Passenger Attendants
  • First-Line Supervisors of Mechanics, Installers, and Repairers
  • First-Line Supervisors of Security Workers
  • First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand

Video


Overview

Purchasing Managers is a supply chain and logistics professional who ensures that all materials purchased are cost effective and quality services are delivered .

Abilities

Oral Comprehension - Listening and understanding what people say.

Oral Expression - Communicating by speaking.

Written Comprehension - Reading and understanding what is written.

Speech Recognition - Recognizing spoken words.

Written Expression - Communicating by writing.

Speech Clarity - Speaking clearly.

Problem Sensitivity - Noticing when problems happen.

Information Ordering - Ordering or arranging things.

Deductive Reasoning - Using rules to solve problems.

Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.

Fluency of Ideas - Coming up with lots of ideas.

Originality - Creating new and original ideas.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

  • Zimplats
  • Irvine's Zimbabwe
  • Pro brands

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

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License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

Purchasing Managers help increase productivity, lowering the cost per unit and increasing the product's profit margin

Responsibilities

  • Hires and manages the Purchasing Supervisors, and other staff as needed.
  • Oversees the daily workflow and schedules of the department.
  • Conducts performance evaluations that are timely and constructive.
  • Handles discipline and termination of employees in accordance with company policy.

Knowledge

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Skills

Social Perceptiveness - Understanding people's reactions.

Speaking - Talking to others.

Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.

Active Listening - Listening to others, not interrupting, and asking good questions.

Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.

Writing - Writing things for co-workers or customers.

Negotiation - Bringing people together to solve differences.

Reading Comprehension - Reading work-related information.

Time Management - Managing your time and the time of other people.

Persuasion - Talking people into changing their minds or their behavior.

Education

Minimum of Degree level
Programs that can prepare you:

Purchasing, Procurement/Acquisitions and Contracts Management

Job vacancies

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Apprenticeship

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Related occupations

  • Purchasing Agents, Except Wholesale, Retail, and Farm Products
  • Procurement Clerks
  • Wholesale and Retail Buyers, Except Farm Products
  • Logistics Analysts
  • Logisticians

Video


Overview

General and Operations Managers are responsible for improving efficiency and increasing departmental profits while managing the company’s overall operations. They oversee several elements in a business, including hiring staff, operating budgets, and launching price promotions that could attract more customers.

Abilities

Oral Comprehension - Listening and understanding what people say.

Oral Expression - Communicating by speaking.

Problem Sensitivity - Noticing when problems happen.

Written Expression - Communicating by writing.

Speech Clarity - Speaking clearly.

Written Comprehension - Reading and understanding what is written.

Speech Recognition - Recognizing spoken words.

Deductive Reasoning - Using rules to solve problems.

Information Ordering - Ordering or arranging things.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

General and Operations Managers involves overseeing manufacturing, inventory, and quality control to ensure market-ready products and service

Responsibilities

  • Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
  • Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
  • Partner with cross-functional teams to improve proprietary tools and systems
  • Oversee materials and inventory
  • Conduct budget reviews and report cost plans to upper management
  • Work closely with legal and safety departments to ensure that activities remain compliant

Knowledge

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Skills

Coordination - Changing what is done based on other people's actions.

Speaking - Talking to others.

Active Listening - Listening to others, not interrupting, and asking good questions.

Social Perceptiveness - Understanding people's reactions.

Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.

Reading Comprehension - Reading work-related information.

Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.

Time Management - Managing your time and the time of other people.

Negotiation - Bringing people together to solve differences.

Active Learning - Figuring out how to use new ideas or things.

Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.

Management of Personnel Resources - Selecting and managing the best workers for a job.

Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.

Persuasion - Talking people into changing their minds or their behavior.

Education

Minimum of Degree level
Programs that can prepare you:

Business Administration and Management, General

Business/Commerce, General

Entrepreneurship/Entrepreneurial Studies

Finance, General

Financial Risk Management

Job vacancies

Find out the vacancies in this sector

Apprenticeship

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Related occupations

  • Chief Executives
  • Facilities Managers
  • First-Line Supervisors of Non-Retail Sales Workers
  • Administrative Services Managers
  • Transportation, Storage, and Distribution Managers

Video


Overview

Human Resources Assistants, Except Payroll and Timekeeping record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.

Abilities

Oral Comprehension - Listening and understanding what people say.

Oral Expression - Communicating by speaking.

Problem Sensitivity - Noticing when problems happen.

Written Expression - Communicating by writing.

Speech Clarity - Speaking clearly.

Written Comprehension - Reading and understanding what is written.

Speech Recognition - Recognizing spoken words.

Near Vision - Seeing details up close.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

  • Standards Association of Zimbabwe
  • Edgars Stores Zimbabwe
  • Unilever
  • Simbisa Brands

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

Human Resources Assistants, Except Payroll and Timekeeping maintain and update personnel records such as information on transfers and promotions, employee leave taken and accumulated and salaries

Responsibilities

  • Assist HR managers in the recruitment process by screening resumes, conducting initial phone interviews, and scheduling interviews
  • Provide administrative support to HR managers, including preparing documents, organizing files, and maintaining employee records
  • Conduct research on HR-related topics, including employment law, benefits administration, and industry trends
  • Assist in the development and implementation of HR policies and procedures
  • Assist in the coordination of employee training and development programs
  • Assist in the coordination of HR-related events, such as employee appreciation days and wellness programs
  • Provide excellent customer service to employees by answering questions, resolving issues, and directing them to the appropriate resources
  • Assist in employee onboarding process by gathering necessary documentation, setting up new hire accounts, and conducting orientation sessions

Knowledge

Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills

Active Listening - Listening to others, not interrupting, and asking good questions.

Reading Comprehension - Reading work-related information.

Speaking - Talking to others.

Writing - Writing things for co-workers or customers.

Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.

Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.

Social Perceptiveness - Understanding people's reactions.

Education

Minimum of Degree level
Programs that can prepare you:

Administrative Assistant and Secretarial Science, General

Business/Office Automation/Technology/Data Entry

Human Resources Management and Services, Other

Human Resources Management/Personnel Administration, General

Job vacancies

Find out the vacancies in this sector

Apprenticeship

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Related occupations

  • Human Resources Specialists
  • Payroll and Timekeeping Clerks
  • Human Resources Managers
  • Eligibility Interviewers, Government Programs
  • Compensation, Benefits, and Job Analysis Specialists

Video


Overview

Human Resources Managers are responsible for the orientation and induction of new employees, as well as the professional development of existing employees. They help connect executives with employees, build an employer brand, improve employee engagement, and build strategic talent resources plans.

Abilities

Oral Comprehension - Listening and understanding what people say.

Oral Expression - Communicating by speaking.

Problem Sensitivity - Noticing when problems happen.

Written Expression - Communicating by writing.

Speech Clarity - Speaking clearly.

Written Comprehension - Reading and understanding what is written.

Speech Recognition - Recognizing spoken words.

Near Vision - Seeing details up close.

Fluency of Ideas - Coming up with lots of ideas.

Originality - Creating new and original ideas.

Category Flexibility - Grouping things in different ways.

Information Ordering - Ordering or arranging things.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

  • Zimbabwe Revenue Authority
  • ZimRe Holdings Limited
  • ZimStat

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

Human Resources Managers responsible for the orientation and induction of new employees, as well as the professional development of existing employees.

Responsibilities

  • Develop and implement HR strategies and initiatives aligned with the overall business strategy
  • Bridge management and employee relations by addressing demands, grievances or other issues
  • Manage the recruitment and selection process
  • Nurture a positive working environment
  • Maintain pay plan and benefits program
  • Assess training needs to apply and monitor training programs
  • Oversee and manage a performance appraisal system that drives high performance
  • Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
  • Support current and future business needs through the development, engagement, motivation and preservation of human capital

Knowledge

Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Skills

Active Listening - Listening to others, not interrupting, and asking good questions.

Management of Personnel Resources - Selecting and managing the best workers for a job.

Speaking - Talking to others.

Reading Comprehension - Reading work-related information.

Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.

Social Perceptiveness - Understanding people's reactions.

Writing - Writing things for co-workers or customers.

Coordination - Changing what is done based on other people's actions.

Negotiation - Bringing people together to solve differences.

Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.

Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.

Systems Evaluation - Measuring how well a system is working and how to improve it.

Active Learning - Figuring out how to use new ideas or things.

Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.

Persuasion - Talking people into changing their minds or their behavior.

Time Management - Managing your time and the time of other people.

Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.

Instructing - Teaching people how to do something.

Service Orientation - Looking for ways to help people.

Education

Minimum of Degree level
Programs that can prepare you:

Business Administration and Management, General

Executive/Career Coaching

Human Resources Management/Personnel Administration, General

Industrial and Organizational Psychology

Labor Studies

Job vacancies

Find out the vacancies in this sector

Apprenticeship

Find out companies that offer apprenticeship in this sector.

Related occupations

  • Human Resources Specialists
  • Human Resources Assistants, Except Payroll and Timekeeping
  • Management Analysts
  • Labor Relations Specialists
  • Training and Development Managers

Video


Overview

Hydroelectric Production Managers oversee and maintain hydroelectric power generation facilities supervising the production and operation workers and make sure the power plant equipment is operating efficiently and in accordance with industry standards and safety regulations.

Abilities

Oral Comprehension - Listening and understanding what people say.

Oral Expression - Communicating by speaking.

Problem Sensitivity - Noticing when problems happen.

Written Expression - Communicating by writing.

Speech Clarity - Speaking clearly.

Written Comprehension - Reading and understanding what is written.

Speech Recognition - Recognizing spoken words.

Near Vision - Seeing details up close.

Fluency of Ideas - Coming up with lots of ideas.

Originality - Creating new and original ideas.

Category Flexibility - Grouping things in different ways.

Information Ordering - Ordering or arranging things.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

Hydroelectric Production Managers maintain and monitor hydroelectric plant equipment for efficient and safe plant operations.

Responsibilities

  • Direct operations, maintenance, or repair of hydroelectric power facilities.
  • Identify and communicate power system emergencies.
  • Maintain records of hydroelectric facility operations, maintenance, or repairs.
  • Perform or direct preventive or corrective containment or cleanup to protect the environment.

Knowledge

Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Skills

Active Listening - Listening to others, not interrupting, and asking good questions.

Management of Personnel Resources - Selecting and managing the best workers for a job.

Speaking - Talking to others.

Reading Comprehension - Reading work-related information.

Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.

Social Perceptiveness - Understanding people's reactions.

Writing - Writing things for co-workers or customers.

Coordination - Changing what is done based on other people's actions.

Negotiation - Bringing people together to solve differences.

Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.

Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.

Systems Evaluation - Measuring how well a system is working and how to improve it.

Active Learning - Figuring out how to use new ideas or things.

Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.

Persuasion - Talking people into changing their minds or their behavior.

Time Management - Managing your time and the time of other people.

Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.

Instructing - Teaching people how to do something.

Education

Minimum of Degree level
Programs that can prepare you:

Business Administration and Management, General

Business/Commerce, General

Clinical and Industrial Drug Development

Engineering/Industrial Management

Industrial Engineering

Job vacancies

Find out the vacancies in this sector

Apprenticeship

Find out companies that offer apprenticeship in this sector.

Related occupations

  • Geothermal Production Managers
  • Biomass Power Plant Managers
  • Wind Energy Operations Managers
  • Biofuels Production Managers
  • Wind Energy Development Managers

Video


Overview

Industrial Production Managers are responsible for carrying out quality control programs to make sure the finished product meets a specific level of quality. They analyze production schedules, allocate resources, and ensure efficient material flow to meet production targets

Abilities

Oral Comprehension - Listening and understanding what people say.

Oral Expression - Communicating by speaking.

Problem Sensitivity - Noticing when problems happen.

Written Expression - Communicating by writing.

Speech Clarity - Speaking clearly.

Written Comprehension - Reading and understanding what is written.

Speech Recognition - Recognizing spoken words.

Near Vision - Seeing details up close.

Fluency of Ideas - Coming up with lots of ideas.

Originality - Creating new and original ideas.

Category Flexibility - Grouping things in different ways.

Information Ordering - Ordering or arranging things.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

Industrial Production Managers oversee and manage the production processes in an industrial or manufacturing setting.

Responsibilities

  • Preside over the production of goods.
  • Analyze and reduce costs.
  • Order appropriate materials.
  • Ensure products are created on time.
  • Test machines for disrepair and malfunctions.
  • Set and meet production goals.
  • Purchase and calibrate machines.
  • Hire, train, and supervise workers.
  • Correct problems on production line.
  • Maximize the production process to lower costs.
  • Monitor product standards.
  • Oversee one or more areas or an entire plant.
  • Implement and oversee quality control programs.
  • Change production levels and staffing on different product lines to minimize inventory levels.

Knowledge

Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Skills

Active Listening - Listening to others, not interrupting, and asking good questions.

Management of Personnel Resources - Selecting and managing the best workers for a job.

Speaking - Talking to others.

Reading Comprehension - Reading work-related information.

Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.

Social Perceptiveness - Understanding people's reactions.

Writing - Writing things for co-workers or customers.

Coordination - Changing what is done based on other people's actions.

Negotiation - Bringing people together to solve differences.

Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.

Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.

Systems Evaluation - Measuring how well a system is working and how to improve it.

Active Learning - Figuring out how to use new ideas or things.

Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.

Persuasion - Talking people into changing their minds or their behavior.

Time Management - Managing your time and the time of other people.

Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.

Instructing - Teaching people how to do something.

Management of Financial Resources - Making spending decisions and keeping track of what is spent.

Education

Minimum of Degree level
Programs that can prepare you:

Business Administration and Management, General

Business/Commerce, General

Clinical and Industrial Drug Development

Engineering/Industrial Management

Industrial Engineering

Job vacancies

Find out the vacancies in this sector

Apprenticeship

Find out companies that offer apprenticeship in this sector.

Related occupations

  • General and Operations Managers
  • Biomass Power Plant Managers
  • Quality Control Systems Managers
  • Biofuels Production Managers
  • Supply Chain Managers

Video


Overview

Meeting, Convention, and Event Planner is in charge of logistics like choosing locations, hiring caterers, and coordinating with other vendors such as entertainment or other aspects to ensure a successful event.

Abilities

Oral Comprehension - Listening and understanding what people say.

Oral Expression - Communicating by speaking.

Written Expression - Communicating by writing.

Speech Clarity - Speaking clearly.

Written Comprehension - Reading and understanding what is written.

Speech Recognition - Recognizing spoken words.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

  • Emily Stevens Events
  • Golden Conifer
  • Reims Event Management

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

Meeting, Convention, and Event Planners plan and coordinating all aspects of meetings, conferences, conventions, trade shows and other events

Responsibilities

  • Meeting with clients/management team in order to understand the demands and purpose of the event
  • Using networking skills to shop venues and other vendors
  • Budget within monetary limitations, while maximizing funds for impact and success of the event
  • Visitation and inspection of locations to ensure client satisfaction with the space chosen
  • Communicate with on-site staff to coordinate details
  • On the event date, be present to supervise and monitor event activities
  • Review event bills and approve payment

Knowledge

Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Skills

Active Listening - Listening to others, not interrupting, and asking good questions.

Management of Personnel Resources - Selecting and managing the best workers for a job.

Speaking - Talking to others.

Reading Comprehension - Reading work-related information.

Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.

Social Perceptiveness - Understanding people's reactions.

Writing - Writing things for co-workers or customers.

Coordination - Changing what is done based on other people's actions.

Negotiation - Bringing people together to solve differences.

Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.

Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.

Systems Evaluation - Measuring how well a system is working and how to improve it.

Active Learning - Figuring out how to use new ideas or things.

Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.

Persuasion - Talking people into changing their minds or their behavior.

Education

Minimum of Degree level
Programs that can prepare you:

Facilities Planning and Management

Meeting and Event Planning

Job vacancies

Find out the vacancies in this sector

Apprenticeship

Find out companies that offer apprenticeship in this sector.

Related occupations

  • Public Relations Specialists
  • Fundraisers
  • Project Management Specialists
  • Executive Secretaries and Executive Administrative Assistants
  • First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services

Video


Overview

Office Clerks is responsible for performing various administrative and clerical tasks in order to support the effective and smooth running of daily office operations.

Abilities

Oral Comprehension - Listening and understanding what people say.

Oral Expression - Communicating by speaking.

Written Expression - Communicating by writing.

Speech Clarity - Speaking clearly.

Written Comprehension - Reading and understanding what is written.

Speech Recognition - Recognizing spoken words.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

Office Clerks provide general information to company staff, customers, or the public.

Responsibilities

  • Scheduling meetings, appointments, and events for high profile clients using computer software applications
  • Performing clerical duties such as filing, typing, answering phones, and handling mail
  • Providing administrative support to executive staff by handling correspondence, scheduling meetings, and taking notes at meetings
  • Managing office supplies inventory and ordering supplies as needed
  • Recording details about incoming phone calls or messages for future reference
  • Providing administrative support to managers by answering questions, typing memos, creating spreadsheets and charts, and processing paperwork
  • Maintaining databases of customer information for companies that sell goods or services over the phone or through the mail

Knowledge

Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills

Active Listening - Listening to others, not interrupting, and asking good questions.

Speaking - Talking to others.

Reading Comprehension - Reading work-related information.

Education

Minimum of High school level
Programs that can prepare you:

General Office Occupations and Clerical Services

Job vacancies

Find out the vacancies in this sector

Apprenticeship

Find out companies that offer apprenticeship in this sector.

Related occupations

  • Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
  • Receptionists and Information Clerks
  • File Clerks
  • Medical Secretaries and Administrative Assistants
  • Administrative Services Managers

Video


Overview

Order Clerks take down and process orders for merchandise, goods, and services through phone or in person

Abilities

Oral Comprehension - Listening and understanding what people say.

Oral Expression - Communicating by speaking.

Written Expression - Communicating by writing.

Speech Clarity - Speaking clearly.

Written Comprehension - Reading and understanding what is written.

Speech Recognition - Recognizing spoken words.

Problem Sensitivity - Noticing when problems happen.

Near Vision - Seeing details up close.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

  • Harare Town House
  • Greendale District Office
  • Parliament of Zimbabwe

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

Order Clerks are responsible for the procurement process within an organization

Responsibilities

  • Receives and handles requests from customers and distributors for price quotes, purchase orders, order adjustments, and order cancellations.
  • Builds rapport with customers and works to ensure they receive excellent service.
  • Provides pricing, delivery, and other order information to customers.
  • Drafts purchase orders and invoices to submit to the accounting department.
  • Performs other related duties, as assigned.
  • As required, confirms credit status of customers with financial/credit department.
  • Maintains files of active orders and updates with changes to customer accounts or orders.
  • Uses computer database to retrieve necessary customer information, inventory information, and purchase order status.

Knowledge

Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills

Active Listening - Listening to others, not interrupting, and asking good questions.

Speaking - Talking to others.

Reading Comprehension - Reading work-related information.

Service Orientation - Looking for ways to help people.

Social Perceptiveness - Understanding people's reactions.

Education

Minimum of High school level
Programs that can prepare you:

General Office Occupations and Clerical Services

Customer Service Support/Call Center/Teleservice Operation

General Office Occupations and Clerical Services

Receptionist

Job vacancies

Find out the vacancies in this sector

Apprenticeship

Find out companies that offer apprenticeship in this sector.

Related occupations

  • Shipping, Receiving, and Inventory Clerks
  • Postal Service Clerks
  • Customer Service Representatives
  • Stockers and Order Fillers
  • Procurement Clerks

Video


Overview

Quality Control Systems Managers are responsible for planning and overseeing quality assurance programs. They also Manage and oversee all steps related to quality control as part of the quality management strategy of a company.

Abilities

Oral Comprehension - Listening and understanding what people say.

Oral Expression - Communicating by speaking.

Written Expression - Communicating by writing.

Speech Clarity - Speaking clearly.

Written Comprehension - Reading and understanding what is written.

Speech Recognition - Recognizing spoken words.

Problem Sensitivity - Noticing when problems happen.

Near Vision - Seeing details up close.

Information Ordering - Ordering or arranging things.

Flexibility of Closure - Seeing hidden patterns.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

Quality Control Systems Managers monitor performance of quality control systems to ensure effectiveness and efficiency

Responsibilities

  • Develops, implements, and maintains quality assurance systems and activities
  • Develops and implements quality plans
  • Oversees the development and implementation of quality control procedures
  • Analyzes production data to identify trends and makes recommendations for process improvements
  • Conducts audits of suppliers and manufacturing processes
  • Investigates customer complaints and initiates corrective actions as necessary
  • Evaluates new products and processes for compliance with quality standards
  • Train employees on quality assurance procedures
  • Maintain records of quality assurance activities

Knowledge

Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Skills

Quality Control Analysis - Testing how well a product or service works.

Reading Comprehension - Reading work-related information.

Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.

Writing - Writing things for co-workers or customers.

Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.

Active Listening - Listening to others, not interrupting, and asking good questions.

Speaking - Talking to others.

Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.

Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.

Systems Evaluation - Measuring how well a system is working and how to improve it.

Coordination - Changing what is done based on other people's actions.

Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.

Active Learning - Figuring out how to use new ideas or things.

Time Management - Managing your time and the time of other people.

Education

Minimum of Degree level
Programs that can prepare you:

Business Administration and Management, General

Business/Commerce, General

Clinical and Industrial Drug Development

Engineering/Industrial Management

Industrial Engineering

Job vacancies

Find out the vacancies in this sector

Apprenticeship

Find out companies that offer apprenticeship in this sector.

Related occupations

Video


Overview

Receptionists and Information Clerks answer telephones, route and screen calls, greet visitors, respond to inquiries from the public, and provide information about the organization. They also review mail, notify the appropriate employee when a fax is received, make travel arrangements for employees, file documents, and perform basic accounting duties.

Abilities

Oral Comprehension - Listening and understanding what people say.

Oral Expression - Communicating by speaking.

Written Expression - Communicating by writing.

Speech Clarity - Speaking clearly.

Written Comprehension - Reading and understanding what is written.

Speech Recognition - Recognizing spoken words.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

  • African Century Limited
  • Holiday inn

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

Receptionists and Information Clerks answer inquiries and obtain information for general public, customers, visitors, and other interested parties

Responsibilities

  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Receive, sort and distribute daily mail/deliveries
  • Update calendars and schedule meetings
  • Arrange travel and accommodations, and prepare vouchers
  • Order front office supplies and keep inventory of stock
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email

Knowledge

Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills

Speaking - Talking to others.

Active Listening - Listening to others, not interrupting, and asking good questions.

Service Orientation - Looking for ways to help people.

Education

Minimum of High school level
Programs that can prepare you:

Receptionist

Veterinary Reception/Receptionist

Job vacancies

Find out the vacancies in this sector

Apprenticeship

Find out companies that offer apprenticeship in this sector.

Related occupations

  • Medical Secretaries and Administrative Assistants
  • Office Clerks, General
  • Customer Service Representatives
  • Switchboard Operators, Including Answering Service
  • Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Video


Overview

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive serve as information and communication managers for an office; plan and schedule meetings and appointments; organize and maintain paper and electronic files; manage projects; conduct research; and disseminate information by using the telephone, mail services, Web sites, and e-mail.

Abilities

Oral Comprehension - Listening and understanding what people say.

Oral Expression - Communicating by speaking.

Written Expression - Communicating by writing.

Speech Clarity - Speaking clearly.

Written Comprehension - Reading and understanding what is written.

Speech Recognition - Recognizing spoken words.

Information Ordering - Ordering or arranging things.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive perform a variety of clerical and administrative duties that are necessary to run an organization efficiently.

Responsibilities

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Create, maintain, and enter information into databases.
  • Use computers for various applications, such as database management or word processing.

Knowledge

Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Skills

Speaking - Talking to others.

Active Listening - Listening to others, not interrupting, and asking good questions.

Service Orientation - Looking for ways to help people.

Time Management - Managing your time and the time of other people.

Service Orientation - Looking for ways to help people.

Education

Minimum of High school level
Programs that can prepare you:

Administrative Assistant and Secretarial Science, General

Executive Assistant/Executive Secretary

Job vacancies

Find out the vacancies in this sector

Apprenticeship

Find out companies that offer apprenticeship in this sector.

Related occupations

  • Executive Secretaries and Executive Administrative Assistants
  • Office Clerks, General
  • Administrative Services Managers
  • Legal Secretaries and Administrative Assistants
  • Receptionists and Information Clerks

Video


Overview

Stockers and Order Fillers receive, store, and issue merchandise, materials, equipment, and other items from stockroom, warehouse, or storage yard to fill shelves, racks, tables, or customers' orders.

Abilities

Near Vision - Seeing details up close.

Oral Comprehension - Listening and understanding what people say.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

  • N Richards
  • Metro Peech and Browne Wholesalers
  • Ok Zimbabwe
  • TM Pick n Pay

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

Stockers and Order Fillers make sure that the consumers can easily search for and have access to the products they need

Responsibilities

  • Complete order receipts.
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
  • Obtain merchandise from bins or shelves.
  • Stamp, attach, or change price tags on merchandise, referring to price list.
  • Receive and count stock items, and record data manually or on computer.
  • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Compare merchandise invoices to items actually received to ensure that shipments are correct.
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
  • Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
  • Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
  • Transport packages to customers' vehicles.

Knowledge

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills

Speaking - Talking to others.

Active Listening - Listening to others, not interrupting, and asking good questions.

Time Management - Managing your time and the time of other people.

Education

A minimum of High school level

Job vacancies

Find out the vacancies in this sector

Apprenticeship

Find out companies that offer apprenticeship in this sector.

Related occupations

  • Counter and Rental Clerks
  • Production, Planning, and Expediting Clerks
  • Weighers, Measurers, Checkers, and Samplers, Recordkeeping
  • Laborers and Freight, Stock, and Material Movers, Hand

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Overview

Sustainability Specialists work to implement measures and practices that promote environmental sustainability and reduce the carbon footprint of an organization or community. They monitor and report on the progress made towards achieving sustainability goals, and communicate this information to relevant parties.

Abilities

Written Expression - Communicating by writing.

Written Comprehension - Reading and understanding what is written.

Oral Expression - Communicating by speaking.

Oral Comprehension - Listening and understanding what people say.

Deductive Reasoning - Using rules to solve problems.

Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.

Problem Sensitivity - Noticing when problems happen.

Speech Clarity - Speaking clearly.

Originality - Creating new and original ideas.

Information Ordering - Ordering or arranging things.

Fluency of Ideas - Coming up with lots of ideas.

Speech Recognition - Recognizing spoken words

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

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License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

Sustainability Specialists they develop, implement, and oversee sustainability goals, standards, and practices.

Responsibilities

  • Research the different regulatory compliance requirements that affect your employer’s operations.
  • Understand the environmental and regulatory compliance issues facing your employer and implement effective strategies.
  • Liaise with government officials, legal advisors, and both internal and external legal auditors.
  • Contribute to the economic sustainability of the organization by discovering and implementing measures to reduce energy and resource use.
  • Write reports and other public communications to promote your company’s sustainability initiatives.
  • Oversee and implement corporate social responsibility initiatives.
  • Implement, monitor and report on your company’s pollution prevention, abatement and control methods, as well as the total energy use and efficiency involved in producing your company’s products and services.

Knowledge

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

Skills

Speaking - Talking to others.

Writing - Writing things for co-workers or customers.

Reading Comprehension - Reading work-related information.

Active Listening - Listening to others, not interrupting, and asking good questions.

Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.

Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.

Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.

Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.

Education

A minimum of Degree level
Programs that can prepare you:

Business Administration and Management, General

Business Operations Support and Secretarial Services, Other

E-Commerce/Electronic Commerce

Hotel/Motel Administration/Management

International Business/Trade/Commerce

Job vacancies

Find out the vacancies in this sector

Apprenticeship

Find out companies that offer apprenticeship in this sector.

Related occupations

  • Chief Sustainability Officers
  • Wind Energy Development Managers
  • Industrial Ecologists
  • Climate Change Policy Analysts
  • Environmental Scientists and Specialists, Including Health

Video


Overview

Switchboard Operators, Including Answering Service is a telecommunications professional whose main duty is answering and directing incoming telephone calls for a company or organization.

Abilities

Oral Comprehension - Listening and understanding what people say.

Oral Expression - Communicating by speaking.

Speech Clarity - Speaking clearly.

Speech Recognition - Recognizing spoken words.

Near Vision - Seeing details up close.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

  • Parliament of Zimbabwe

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

Switchboard Operators, Including Answering Service consoles to connect, hold, transfer and disconnect telephone calls · responding to callers' inquiries

Responsibilities

  • Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
  • Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
  • Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
  • Relay or route written or verbal messages.
  • Place telephone calls or arrange conference calls as instructed.

Knowledge

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Skills

Active Listening - Listening to others, not interrupting, and asking good questions.

Speaking - Talking to others.

Social Perceptiveness - Understanding people's reactions.

Education

A minimum of High school level

Job vacancies

Find out the vacancies in this sector

Apprenticeship

Find out companies that offer apprenticeship in this sector.

Related occupations

  • Telephone Operators
  • Receptionists and Information Clerks
  • Office Clerks, General
  • Public Safety Tele communicators
  • Customer Service Representatives

Video


Overview

Telephone Operators are responsible for handling incoming and outgoing calls to a company or organization. They answer incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments.

Abilities

Oral Comprehension - Listening and understanding what people say.

Oral Expression - Communicating by speaking.

Speech Clarity - Speaking clearly.

Speech Recognition - Recognizing spoken words.

Near Vision - Seeing details up close.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

  • Holiday inn
  • Crests lodge
  • Rainbow hotels

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

Telephone Operators provide customer service to customers through the telephone

Responsibilities

  • Handling incoming calls to answer questions, refer callers to other departments, or transfer them to specialists
  • Receiving incoming calls and routing them to the appropriate department or individual
  • Responding to incoming calls in an appropriate manner, based on call type and content
  • Performing clerical tasks such as filing or data entry
  • Processing incoming faxes and email messages and forwarding them to the appropriate person
  • Providing post-call follow-up to ensure that customers have been satisfied with the experience
  • Assisting with internal communications by answering phones and relaying messages within the organization
  • Providing information about products or services over the phone, including ordering items or scheduling appointments

Knowledge

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Skills

Active Listening - Listening to others, not interrupting, and asking good questions.

Speaking - Talking to others.

Social Perceptiveness - Understanding people's reactions.

Education

A minimum of High school level

Job vacancies

Find out the vacancies in this sector

Apprenticeship

Find out companies that offer apprenticeship in this sector.

Related occupations

  • Telephone Operators
  • Receptionists and Information Clerks
  • Office Clerks, General
  • Public Safety Tele communicators
  • Customer Service Representatives

Video


Overview

Training and Development Managers boosts employee productivity through assessing the workplace and evaluating its state. They determine the developmental needs of the company then they devise plans to address those demands.

Abilities

Oral Comprehension - Listening and understanding what people say.

Written Expression - Communicating by writing.

Speech Clarity - Speaking clearly.

Fluency of Ideas - Coming up with lots of ideas.

Oral Comprehension - Listening and understanding what people say.

Written Comprehension - Reading and understanding what is written.

Deductive Reasoning - Using rules to solve problems.

Speech Recognition - Recognizing spoken words.

Originality - Creating new and original ideas.

Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.

Problem Sensitivity - Noticing when problems happen.

Information Ordering - Ordering or arranging things.

Near Vision - Seeing details up close.

Category Flexibility - Grouping things in different ways.

Future Prospects

As with many professions, the higher the degree, the more opportunities are available, generally with greater options, responsibilities, and salaries. This career has choices and opportunities and companies that vary greatly depending on which area you choose to specialize in Zimbabwe

United Nations Sustainable Development Goal

sdg image

Sustainable goals covered:

  • DECENT WORK AND ECONOMIC GROWTH
  • INDUSTRY, INNOVATION AND INFRASTRUCTURE
  • SUSTAINABLE CITIES AND COMMUNITIES

Certification

Get skills that are related to this job from the following institutes:

License

Some careers may require you to have a license. Find out from the local authorities.

Career analysis

Training and Development Managers assists clients through transferring calls, answering questions, and providing information

Responsibilities

  • Create and execute learning strategies and programs
  • Evaluate individual and organizational development needs
  • Assess the success of development plans and help employees make the most of learning opportunities
  • Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)
  • Design and deliver e-learning courses, workshops and other trainings
  • Help managers develop their team members through career pathing
  • Track budgets and negotiate contracts

Knowledge

Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders

Skills

Learning Strategies - Using the best training or teaching strategies for learning new things.

Instructing - Teaching people how to do something.

Reading Comprehension - Reading work-related information.

Active Listening - Listening to others, not interrupting, and asking good questions.

Coordination - Changing what is done based on other people's actions.

Speaking - Talking to others.

Writing - Writing things for co-workers or customers.

Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.

Social Perceptiveness - Understanding people's reactions.

Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.

Active Learning - Figuring out how to use new ideas or things.

Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.

Persuasion - Talking people into changing their minds or their behavior.

Time Management - Managing your time and the time of other people.

Service Orientation - Looking for ways to help people.

Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.

Management of Personnel Resources - Selecting and managing the best workers for a job.

Management of Financial Resources - Making spending decisions and keeping track of what is spent.

Systems Evaluation - Measuring how well a system is working and how to improve it.

Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.

Education

A minimum of Degree level
Programs that can prepare you:

Adult and Continuing Education Administration

Business Administration and Management, General

Executive/Career Coaching

Human Resources Management/Personnel Administration, General

Industrial and Organizational Psychology

Job vacancies

Find out the vacancies in this sector

Apprenticeship

Find out companies that offer apprenticeship in this sector.

Related occupations

  • Training and Development Specialists
  • Instructional Coordinators
  • Management Analysts
  • Education and Childcare Administrators, Preschool and Daycare
  • Social and Community Service Managers

Video


Careers in the Business Management and Administration cluster relate to planning, organizing, directing and evaluating business functions essential to efficient and productive business operations. Careers in leadership, management, and support roles are needed by all types of organizations to operate successfully.

What are the trends in business and administration?

  • Jobs exist in for-profit corporations, not-for-profit organizations, and government.
  • Executives direct operations and business strategy for a company or division of an organization, while managers report to executives, lead parts of their division, and manage front-line employees.
  • Administrative support workers are at the front line for bookkeeping, clerking, customer service, and data entry that many departments require to function.
  • Self-employment careers are part of this cluster—from selling handmade products online to operating large scale businesses that employ dozens of workers.

Facts to note

Employment numbers

In Zimbabwe, nearly 2 million people work in management and business operations jobs, while more than 1 million work in office and administrative support occupations.

Business management job growth

Large growth in business management occupations is expected over the next ten years.

Salary highs and lows

Management occupations are in the highest paid occupation group, while office and administrative support occupations are in the ten lowest-paying occupational groups.

Corporate social responsibility

Corporate social responsibility is expanding, such as practicing energy efficiency, sourcing materials sustainably, ethical labor practices, and promoting more diverse candidates into leadership roles.

Would a career in business management and administration be a good fit for me?

Do you have strong organizational skills? Are you comfortable taking on responsibility and motivated by the promise of advancement? Then a career in business management and administration may be for you. Here are some points to keep in mind:

  • Corporations often recognize hard work and achievements with benefits such as salary increases, stock options, bonuses, and the chance to work on new challenges.
  • Management careers typically require some knowledge of accounting, marketing, data analytics, and relationship management.
  • Large corporations are more prone to reorganizing and laying off employees than smaller businesses.
  • Knowing how to use data to improve business decisions is a top in-demand skill in virtually all industries.

What are some careers in business management and administration?

Jobs in this cluster are found in virtually every industry and type of organization. Some careers, such as operations managers and meeting and event planners, have variable qualifications depending on the industry and specific employer.

Entrepreneurs are included in this cluster; they create new businesses and take on both the chance to earn rewards and the risk of losses. Entrepreneurs often generate new ideas, services or products, and ways to reach potential buyers.

Check out some careers in business management and administration below. Click any link to find out more about a career, including employment projections, training requirements and more.

High school diploma

Most jobs in these careers require a diploma and some previous work experience.

Experience or associate’s degree

Most jobs in these careers require community or technical college training, related work experience, or an associate’s degree.

Bachelors degree

Most jobs in these careers require a four year degree