The Client Relationship Officer is responsible for managing and nurturing relationships with clients throughout the lifecycle of construction projects. This role focuses on ensuring client satisfaction, addressing concerns, and facilitating effective communication between clients and project teams. The Client Relationship Officer acts as the primary point of contact, advocating for client needs while promoting the company’s values and services.

• Develop and maintain strong relationships with clients, ensuring their needs and expectations are met throughout the project phases.

• Serve as the main point of contact for clients, providing regular updates on project progress and addressing any inquiries or

concerns.

• Bachelor’s degree in business administration, communications, or a related field.

• Proven experience in client relations or customer service, preferably in the construction industry.

• Excellent communication and interpersonal skills; ability to build rapport with diverse clients.

• Strong analytical and problem-solving skills to address client issues effectively.

• Ability to manage multiple clients and projects simultaneously while maintaining attention to detail.