Active Listening Skills

Expected Learning Outcomes from an Active Listening Skills Course Key Skills Developed 1. *Attentive Listening*: Learn to focus on speakers, avoiding distractions and staying engaged. 2. *Empathetic Understanding*: Develop ability to understand and acknowledge others' perspectives and emotions. 3. *Critical Thinking*: Improve skills to analyze and evaluate information, asking clarifying questions. 4. *Effective Response*: Learn to respond thoughtfully, providing feedback and confirmation. 5. *Conflict Resolution*: Develop skills to manage conflicts through active listening and effective communication. 6. *Building Rapport*: Understand how to build trust and rapport with others through active listening. Key Takeaways - *Improved relationships*: Develop stronger, more positive relationships through effective listening. - *Increased understanding*: Gain deeper understanding of others' needs, concerns, and perspectives. - *Effective communication*: Enhance ability to communicate effectively, reducing misunderstandings. Benefits 1. *Better communication*: Improve personal and professional relationships through active listening. 2. *Increased empathy*: Develop ability to understand and appreciate others' perspectives. 3. *Conflict resolution*: Manage conflicts more effectively through active listening and effective communication.